Expert-led sessions — SAP, independent consultants, and your industry counterparts share lessons for teams that use, deploy, manage, and are evaluating SAP® solutions for customer relationship management (CRM). This is an opportunity to explore strategies and techniques developed by proven experts to optimize sales, service, marketing, and interaction center activities.

Customer case studies — Take home best practices and methodologies taught by the actual companies that practice them. Learn from highly experienced SAP customers to eliminate the guesswork from your strategies and tasks.

Specialized networking opportunities — Receive explanations that go beyond “it depends...” and obtain solutions to overcome challenges facing your SAP systems. Exchange ideas with experts and peers at Interactive Discussion Forums and take advantage of Q&A time included in every educational session.

5 Events in 1 Location — CRM 2010 is hosted with Logistics and Supply Chain Management 2010, PLM 2010, Manufacturing 2010, and Procurement and Materials Management 2010. Registered attendees of CRM 2010 can attend any sessions of interest at the other four conferences with no additional cost.

100% Money-Back Guarantee — CRM 2010 is guaranteed to teach you to leverage SAP CRM solutions to generate more leads, convert a higher percent of those leads into sales quickly and efficiently, and turn those sales into satisfied and profitable customers. You will build valuable connections with other SAP customers and will return to the office with a clear understanding of SAP’s roadmap for SAP CRM; if not, just let us know and we’ll refund your entire registration fee.

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Tracks and Sessions